Equipment Modification RMA Request

Keeping NVIS operators in the air and on mission is our first priority and having serviceable equipment is key. Our skilled technicians can perform NVIS modifications on your equipment and even expedite for AOG.

Before sending your equipment, please read the important information and complete form below. After submitting this form, ASU will email you an RMA number for the modification of your equipment within one business day. NOTE: ASU equipment modifications are typically only for NVIS lighting modifications. If the equipment needs a repair that is not associated with NVIS lighting, please choose a more appropriate vendor for the repair.

IMPORTANT | Before you ship:

  • Confirm equipment is operational before shipping (see note above)
  •  The RMA number MUST be visible on the outside of the shipping box
  •  Pack a copy of the RMA worksheet, your PO, and a printed copy of this form in the shipment

To begin, simply complete the form below and click submit!

My shipping address is the same as my billing address.
International customers must provide both the import and export shipping documents (carrier AWB and commercial invoice) for their equipment shipments. ASU will package the equipment, provide the weight and dimensions of the shipment, attach the shipment documents provided by the customer, and provide the shipment to the customers selected carrier or freight forwarder on their behalf. Shippers are encouraged to create a return shipment label while processing the outbound shipment to streamline the return of equipment.
* I agree